Privacy Policy

Information we collect

• Contact details: name, email, phone number, and preferred communication channels.
• Property-related details: search criteria, budget, property preferences, and listing information you provide.
• Transaction details: documents or data needed to support a purchase, sale, rental, or valuation.
• Website usage: device data, IP address, browser type, pages viewed, and interaction data.
• Cookies: identifiers used to remember preferences and understand site performance.

How we use your information

• Provide services: respond to inquiries, schedule showings, and coordinate transactions.
• Improve experience: personalize content and optimize website performance.
• Communications: send updates about listings, appointments, or service changes.
• Compliance: meet legal, tax, and regulatory obligations, including AML and KYC checks.
• Security: detect and prevent fraud, misuse, or abuse of our services.

Legal bases for processing

• Consent: when you opt in to marketing communications or accept cookies.
• Contract: when processing is required to provide requested services.
• Legitimate interests: to improve services, respond to inquiries, and secure our platforms.
• Legal obligation: when regulations require record-keeping or verification.

Sharing your information

• Service providers: hosting, analytics, email, and CRM tools that support our operations.
• Professional advisors: attorneys, notaries, or financial institutions involved in a transaction.
• Legal requirements: when disclosure is required by law or to protect rights and safety.
• Business transfers: in the event of a merger, acquisition, or asset sale.

Cookies and analytics

We use cookies and similar technologies to remember preferences and analyze traffic. You can control cookies through your browser settings. For more details, see our Cookie Policy.

International data transfers

Your information may be processed in countries outside your own. We use reasonable safeguards to protect data during international transfers.

Data retention

We retain personal data only as long as needed for the purposes described in this policy, or as required by law, contracts, or regulatory obligations.

Security

We apply administrative, technical, and physical safeguards to protect data. No system is completely secure, and we encourage you to use strong passwords and safe browsing practices.

Your rights and choices

• Access: request a copy of your personal information.
• Correction: ask us to update inaccurate or incomplete data.
• Deletion: request deletion where legally permitted.
• Marketing opt-out: unsubscribe from promotional messages at any time.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from children.

Contact us

Email: [email protected]. You can also call us at +381 60 139 0 333 for privacy-related requests.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.